They offer you a stable network infrastructure at all of your locations. All services are checked every second by our monitoring service for disruptions or packet breaks. You can easily manage all Sitehotel products using our own management tool “serverCONSOLE”. The business relationships between and the customer are subject to the law of the Federal Republic of Germany. For consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has his habitual residence is not withdrawn. The validity of UN purchasing law is excluded. Deviating customer regulations do not apply unless confirmed this in writing. Individual agreements between Sitehotel and the customer always have priority.
Some Quick Facts Sitehotel Web Hosting
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General Data Protection Regulation
This place of jurisdiction is Hostinghausen if the customer is a merchant or a legal entity under public law or a special fund under public law. The same applies if a customer does not have a general place of jurisdiction in Germany or if the domicile or habitual abode is not known at the time the action is filed. Order processing regulations must always be in writing or in an electronic format.
Insofar as the General Data Protection Regulation (GDPR) applies to the personal data entered or used by customers, the separate agreement on order processing is to be regarded as an integral part of these conditions. In the event of a contradiction between the order processing contract and these General Terms and Conditions, the provisions of the order processing contract shall take precedence.
Online sales contracts
Consumers have the option of using alternative dispute resolution. The following link from the EU Commission (also known as the OS platform) contains information about online dispute resolution and serves as a central point of contact for the out-of-court settlement of disputes arising from online sales contracts or online service contracts: http://ec.europa .eu/consumers/odr. Information obligation according to the Consumer Dispute Settlement Act (§36 VSBG): Sitehotel is neither willing nor obliged to participate in further dispute settlement proceedings before a consumer arbitration board.
Subject of the service
Sitehotel offers customers the leasing of server storage space in Sitehotel’s server systems for the operation of a website and/or the use of e-mail inboxes. The customer is entitled to use this storage space freely within the scope of the contractual purpose and in accordance with the following provisions. Unless otherwise agreed, the customer is responsible for uploading the data.
They offers the use of the services in various tariffs. They particular memory size, number of e-mail addresses and combinability of the offers are shown on the website. As an additional service, Sitehotel offers a chargeable online remote maintenance service (IT service) on request. Technical support services are not included in the offers and are charged separately.
Services and obligations of Sitehotel
They provides the customer with storage space on any hotel storage medium for use. Hotel is entitled to make its physical server available to other customers. However, the storage space provided to the customer under the contract is separated so that it appears to third parties as an independent server (so-called virtual server). The content stored on the server is backed up daily on computers serving as a backup.
There is no guarantee of a successful data backup on the backup server. In order to exercise your right of withdrawal, you must inform (surname, first name, address, city, postal code, email) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email)., inform. You can use the attached sample revocation form for this, but this is not mandatory.