Nativespace Web Hosting Review: SuperGreen Technology.

About Nativespace

The fastest, most secure WordPress hosting packages – guaranteed. Auto install, and assisted migration from your experts. They’re big on security and have invested in the latest secure apps and technologies to make sure your websites are free from hackers and phishing. Empowering you with a 30-day money-back guarantee. Experience 99.9% uptime and 24/7 support – your website deserves it.

Nativespace proud to be nativeneutral with your robust carbon offsetting programme. Your green hosting scheme comes as standard at no extra cost to you. You may ask for services in any support ticket. You will be informed whether the service is chargeable before any charge is taken. Once you accept the charge, it will be billed using your normal method of payment.

Some Quick Facts Nativespace Web Hosting

Price

Server Infrastructure

Nativespace proactively monitor your servers to ensure that all services are up and running securely at all times. A wide range of metrics are monitored on a 24 hours basis by your team to achieve this. They use proactive tools to monitor and combat malware and viruses including firewalls, log management & correlation, hids, nids, regular vulnerability scans and many others.

There may be times when a service appears down but in fact you are being blocked from the service – to mitigate this are constantly tweaking your systems to reduce false positives as much as possible. This maintain the server software to a standard, secure level according to company policy. This covers Apache, MySQL, PHP and all other core server software.

SSL Installation and Configuration

You can purchase an SSL via your Nativespace account portal. You will then be able to log a ticket with your service desk who will install the certificate, or you can install it yourself. Alternatively you can use a cPanel SSL / Let’s Encrypt certificate which is free of charge and will continue to be. If you would like to install and configure this on your behalf this would be chargeable.

Chargeable Services

Your team of engineers are here to help you get the best from the products and services that offer. Increasingly are being asked to provide services beyond the scope of support of Nativespace products and as a result they now offer professional IT services beyond the scope of your standard support services. Services asked for that are outside the above categories are a chargeable service. Non standard administration support is offered at £60 for the first hour (or part thereof), and £60/hour (charged in 15 minute increments) thereafter.

Please read these terms and conditions carefully as they apply to your access and use of your Website and the sale and supply of services to you through your Website. You are responsible for bringing these terms to the attention of anyone who may access your Website as a result of you. They include important sales and products information relating to your Services and form the basis of any agreement between should you wish to proceed with an order. They request that you pay particular attention to the privacy policy below which sets out the principles by which abide in relation to the treatment of information about visitors to your Website.

Business Documents

These terms and conditions constitute the entire agreement between with respect to this Website and any Services you order and supersede all prior communications and agreements between, whether electronic, oral or written, regarding the subject matter contained in this Website.

Nativespace printed version of these terms and conditions and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement between to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.