In this article, I shall provide all the information needed to delete your Crypto.com account properly, commencing with accessing your account settings and final confirmation of your choice.
If you feel like changing the platform or if, for personal reasons, you wish to close the account, I will walk you through what needs to be done to ensure that everything runs smoothly.
What Is Crypto.com?
Crypto.com is a significant cryptocurrency platform providing numerous services for newcomers and experienced participants in the world of digital assets.
It was founded in 2016 and features a cryptocurrency exchange, wallet, debit card, and financial products driven by blockchain technology.
People can comfortably buy, sell, trade, and store many different cryptocurrencies on this platform. Furthermore, Crypto.com offers inventive alternatives, such as the Crypto.com Visa Card, which permits users to use their crypto holdings at any place globally among millions of retailers.
Crypto.com’s commitment to security, convenience, and innovation has made it a household name for individuals looking to invest in cryptocurrencies without much ado.
Reasons To Delete Crypto.com Account
Crypto.com is a cryptocurrency exchange where you can procure, vend, and trade cryptocurrencies and NFTs. However, various things might cause someone to terminate their relationship with Crypto.com.
If you are considering deleting your account from the Crypto.com platform, there could be varied reasons for your decision.
Some may not want to use this site due to security concerns, more control over private keys, access to other tokens not listed on the platform, or just a personal matter.
Some of these reasons include:
- Quitting your journey in cryptocurrencies.
- Closing all accounts for any of your cryptocurrencies.
- Discontinued use of the account registered on Crypto.com.
- Erasing your digital footprints.
- Problems such as poor customer service and other issues with platform reliability have also been experienced. ii. Some users also complained about staking requirements, rewards, and costs outweighing benefits.
Before Closing or Deleting An Account
Make sure, however, to draw your money from your account, as not doing so will mean losing the money. Nevertheless, if that amount is less than the stated minimum threshold, you may be unable to withdraw. In such a case, contact the support team to help you cancel.
The same applies to cryptocurrency holdings held on Crypto.com. The first and most important step before deletion is withdrawing all your funds. Otherwise, you will lose all digital assets after starting an account termination process.
Firstly, find the right wallet address for the coin/token you want to transfer and then withdraw it using an external wallet address and put it into another crypto wallet.
Moreover, even after you delete your account, Crypto.com’s terms and conditions say that they will keep your personal data for at least 5 years. So, be mindful of this data retention policy.
Also, one cannot possess a card without an account. Consequently, closing your account would make it inaccessible to your Crypto.com App Account, including its Crypto.com Visa Card. It also carries a $50 fee for card closure, which refunds and converts the capital into your account.
What Should I Know Before Closing My Account?
Your Crypto.com App account, Crypto.com Visa Card and Crypto.com Exchange account must be closed simultaneously. Click on this link to learn about the cancellation process and charges associated with your Crypto.com Visa Card.
If you cancel them, you will permanently lose access to your accounts and transaction history. You can register as a new user to use our services again, but you cannot reactivate your prior account once it has been terminated.
If you open a new account with us, you will be disqualified from the new user promotions, including the seven-day waiver of credit/debit card fees and the BG25 Referral Programme sign-up bonus. For details regarding our privacy practices, please consult our Privacy Notice.
Contact The Crypto.com Support Team and request to Close The Account
Crypto.com Login: The Crypto.com website or mobile app enables you to access your account by logging in with your credentials.
Help/Support Section on App: Go to the app or website and look for the ‘help’ or ‘support’ section. Here, you can usually find information about how to contact customer support.
Contact customer support: Once inside the help section, there should be a means to communicate with the customer support team. This could involve a live chat tool, email assistance, or a support ticket system.
Request account closure: Use the given contacts to talk to the Crypto.com help centre. Just say that you want the account closed and provide any details they need to process it fully.
Follow All Provided Instructions: Their staff may ask for identity verification or more information before closing your account. Adhere strictly to what they tell you to ensure your request goes through as smoothly as possible.
Confirmation: The support technicians should indicate that your account has been shut down after dealing with your appeal. Find out if anything else remains about this account, including outstanding balances, and confirm it again.
Step-By-Step Guide To Deleting Your Crypto.com Account
A. Starting Up the Account Settings: First, you need to access your account settings to start deleting your Crypto.com account; this can usually be done by logging into Crypto.com through their website or mobile app, where you go to profile or settings and get various alternatives for managing your account.
B. Process of starting to delete a Crypto.com account: Right in the account settings menu, there will be an option that directly talks about managing accounts and maybe security. This is usually where you will find the option to either delete or close your account. If you are at this point, choose it to begin the deletion process of that particular moment of time. It may ask why they would like to remove their accounts.
C. Verifying That You Want To Delete Your Account: When selecting the delete option, Crypto.com might want confirmation that you really want your account closed or not; this is essential because it ensures that account closure is deliberate and irreversible. Review what we have discussed so far, then confirm if you still want to proceed with the deletion.
D. Closing off The Deletion Of The Account: In most cases, once someone has confirmed that he/she wants his/her bankroll deleted, Crypto.com will typically begin deleting his/her bankroll from its system. Additional steps, such as verifying identity or confirming via email or SMS, may be necessary, depending on how they handle these matters.
All processes required should finally come getting a permanent closure for a crypto.com user’s facility, after which they can receive any closing amounts for which they shall be given receipts after showing them confidentiality at the end of everything
In The End
This being said, one must follow several steps while deleting his/her account on Crypto.com to undergo the smoothest and most protected process. You can close down your account effectively by accessing your account settings, starting the deletion process, confirming your decision, and completing the account deletion.
You must remember that you have good reasons for closing it and read all applicable terms before you do anything else. After this has been done, there should be a closure confirmation; hence, one has to ensure they do some follow-up activities such as withdrawing their money or sorting out pending balances.
These are the stages at which a person can confidently close their Crypto.com account,, providing ample opportunity for them to take control of their digital currencies and personal documents.
If you feel like changing the platform or if, for personal reasons, you wish to close the account, I will walk you through what needs to be done to ensure that everything runs smoothly.
