In order for a domain to be visible on the Internet, it is not enough for it to be reserved as a name, but it must also have a place on the server, where the website files and other additional services can be placed. The services purchased from HostClean are activated automatically after the invoice payment has been registered. The installation process is automatic, after its completion, the necessary data for operation will be sent by email automatically.
This document defines the framework in which Hostclean agrees to provide products and services to its customers and users. This document represents an agreement between HostClean and its customers. All customers and users of the services are subject to these terms and conditions so that the use of Clean services implies acceptance and compliance with the Terms and Conditions of Use.
Some Quick Facts Hostclean Web Hosting
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How do I upload the website to the host?
To be able to upload the files to the host, you must use an FTP Client, then upload the files in public_html. Do not add or delete anything from other folders. For additional details you can contact the support team: HostClean. After completing the order, a proforma invoice is automatically sent to the email address entered in the form.The proforma invoice contains all the information necessary to make the payment and is available online in the customer’s account.
Hostclean reserves the right to delete or block access to content on the website or server without prior notice. The right to use Clean services will be restored after the account holder becomes legal. If a resold account violates the provisions of this document, they reserve the right to suspend this account without informing the reseller in advance.
How to backup the site?
When you have a hosted website and work on files, it is recommended to make a backup, to make a backup follow the steps below. 1. File backup: Using an FTP client, download all the files from the public_html folder (here are all the website files, don’t copy the whole account because the rest are generated by cPanel). 2. Database backup: In cPanel access phpmyadmin and enter each database separately, press the More – Export section.
All proforma invoices will be sent by email and a printable version will be made available to the customer in the control panel. Customers must pay the counter value of the invoice in advance at the beginning of each payment period, within 5 working days from the date of issuance of the proforma invoice.
The goal of Hostclean team is to offer you the best possible protection, also Clean benefits from protection: 1 Tbps+ from Voxility. In the case of Romanian or international domains, the data is sent to the issuing authorities of these domains (ROTLD, ICANN, Eurid, or international authorities that issue various domains). HostClean provides registration, renewal and transfer services of .EU domains in accordance with the rules imposed by EURid (European Registry of Internet Domain Names), and the registration of .EU domains implies reading and accepting all the rules imposed and regulated by EURid.
If you pay online, the system will automatically activate your server, at the same time the data will be automatically sent to the email address associated with the account. Your team is constantly working to provide 99.99% Uptime, for any problem that may arise, do not hesitate to contact. The following services are not included in the 7-day guarantee: fees for registering domain names (national and/or international), fees paid for dedicated servers, VPS, services ordered as a reseller, and any other fees paid for optional services/ special offers other than those in the standard offer.
The payment refund guarantee within 7 days from placing the order does not apply and will not be made if at least 50% of the data transfer allocated to the hosting account that is the subject of the refund request has been used. In the case of unavailability (downtime) of the services for a longer period of time that amounts to an average of more than 2% of a month, the customer has the right to compensation that cannot exceed the monthly value of the service.