Renewal notices are emailed three days before the actual renew date in your account. If your using a credit card you will not have to worry about manuel payments. All accounts are set up on a pre-pay basis. If payment is not received within 7 days a $5 fee will be added. Chinahoster reserves the right to change prices at any time, unless other terms have been agreed upon. Any account not brought current within a week (7 days) of e-mail notice or exceeding this time frame in any way is subject to suspension. YOU are responsible for all fees owed on the account from the time it was established to the time that YOU notifie ChinaHoster to request for termination of services.
Although they are based in the UK your websites currency is USD. YOUR particular billing cycle corresponds to the contract length that was initially chosen at setup. YOUR account will automatically renew at this length unless cancelled before hand. There is no fee for cancelled accounts that have been paid for yearly. If you cancell an account on the monthly billing cycle ChinaHoster can not refund any payments made before.
Some Quick Facts Chinahoster Web Hosting
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Customer represents and warrants to Chinahoster that the information he, she or it has provided and will provide for purposes of establishing and maintaining the service is accurate. If Customer is an individual, Customer represents and warrants to Hoster that he or she is at least 18 years of age. Hoster may rely on the instructions of the person listed as the Primary Customer Contact on the Order with regard to Customer’s account until Customer has provided a written notice changing the Primary Customer Contract.
Customer agrees to indemnify and hold harmless China, Hoster’s affiliates, and each of their respective officers, directors, agents, and employees from and against any and all claims, demands, liabilities, obligations, losses, damages, penalties, fines, punitive damages, amounts in interest, expenses and disbursements of any kind and nature whatsoever brought by a third party under any theory of legal liability arising out of or related to the actual or alleged use of Customer’s services in violation of applicable law or the AUP by Customer or any person using Customer’s log on information, regardless of whether such person has been authorized to use the services by Customer.
Technical Support Boundaries
Chinahoster provides technical support for YOU that encompasses within your area of expertise only. Such expertise includes assistance, troubleshooting, and debugging of our cPanel control panel interface, servers within your immediate responsibility and any other hosting related issues. Unlike many hosting companies they do your best to help with scripts, templates and programing languages. However, under no circumstances is Hoster obligated to help YOU in the installations of new application modules, templates and/or programming languages, nor in providing assistance for any errors produced by any applications that have been modified by YOU previously.
If you break your terms of service/acceptable usage policy they hold the right to cancel any services. They will never cancel any services without trying your best to resolve the problem with you. However in extreme cases such as an account containing child pornography they hold the right to cancel services without any prior warning. They do not refund any accounts breaking your terms of service/acceptable usage policy. For example if they cancel your hosting account during your first month for breaching copyright, they will not refund you for the first month.
This is to prevent people signing up for your services with the intention of breaching your terms. Upgrades and other changes in Chinahoster network, including, but not limited to changes in its software, hardware, and service providers, may affect the display or operation of Customer’s hosted content and/or applications. Hoster reserves the right to change its network in its commercially reasonable discretion, and Hoster shall not be liable for any resulting harm to Customer.
Notices to Hoster under the Agreement shall be given via electronic mail to the e-mail address posted for customer support. Notices to Customer shall be given via electronic mail to the individual listed as the Primary Customer Contact on the Order. Notices are deemed received on the day transmitted, or if that day is not a business day, on the first business day following the day delivered. Customer may change his, her or its notice address by a notice given in accordance with this Section.