At no time will your database of users ever be sold to any entity for the purpose of marketing or mailing lists. Personal information will not be sold or otherwise transferred to your business partners without your prior consent, except that will disclose the information collect to third parties when, in your good faith judgment, they are obligated to do so under applicable laws. servzen may also collect information about how Users use your Web site, for example, by tracking the number of unique views received by the pages of the Web site or the domains from which Users originate. They use “cookies” to track how Users use your Web site.
Some Quick Facts servzen Web Hosting
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The Refund Policy
All payments to Servzen are non refundable (unless covered by 14 day Money Back Guarantee). This includes any setup fees and monthly fees regardless of usage. All billing disputes must be reported within 14 days of the time the dispute occurred. Disputed charges to your credit card issuer, also known as charge backs, in servzen discretion which is valid, under the terms and conditions of your SLA, AUP, and TOS, will result in service interruption, and reconnection fees to restore the desired service.
They Don’t have any refund policy for Domains, SSL, Dedicated IP addresses, service upgrader resources, VPS & Dedicated Server. Once the Order is placed and if its delivered from Servzen then you will not get refund for the order you have paid. Your money back guarantee does not apply to purchases of Domain Names or SSL certificates, once purchased cannot cancel them. You can max request 3 times a refund on your purchased product, they do not keep constantly accepting money and refunding it by the same user.
Disk Space and Bandwidth
Customer will be provided with the amount of disk space and bandwidth stated in their quote or plan from Servzen.com. Disk space usage and bandwidth usage are monitored by servzen and will be provided to the client to use at their leisure. Customers are responsible for purchasing additional disk space or bandwidth beyond that detailed in their Plan or to remove files and stop network usage in order to bring their usage with their Plan’s limit. In one month you may use a extra 5% of your quota, however continued heavy usage of this will require an upgrade or extra usage fees.
Some plans may have ‘Unlimited’ usage policies and in that case we do not set any ‘limits’ on disk space or bandwidth that we provide on our shared hosting plans. However, that being said you agree to be fully compliant with your TOS and utilize disk space and bandwidth in normal operation of your website. If they feel that you are exceeding the normal operation limits (fair usage), you will receive an email to reduce the resource usage in order to allow smooth running of other shared hosting client websites without disruption. Do note that it is very rare for a shared hosting client to exceed this limit.
The parties expressly recognize that it is impossible to maintain flawless security, therefore the customer is solely responsible for properly securing their hosting service provided by servzen.com including changing initial passwords and making any security adjustments and patches over time. Customer is solely responsible for any damage caused by such unauthorized access, and Customer indemnifies and holds servzen.com harmless for any compromise of Customer’s security that resulted from their own actions, the actions of servzen or the actions of any third party.