In May of 2018 Servint announced the acquisition of ServInt by Leaseweb USA, Inc. From this point on you can reach your products, make payments, change information, etc from the Leaseweb Customer Portal. At Leaseweb, they embrace all applicable personal data protection acts and principles including General Data Protection Regulation (“GDPR”) and take responsibility for providing you with uniform and compliant standards for personal data privacy in your role as Cloud Service Provider.
The Abuse Prevention department works with an automated Abuse Handling tool. This Tool serves both the Leaseweb customer, and the notifier. Both parties receive an active interface which can be used to track the status of a notification, and communicate directly with the relevant Abuse Prevention department. After submitting a notification, you will receive an email with a link to the Leaseweb Abuse Prevention Tool.
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Servint company started in the clouds. 20 years ago while still working as professional pilots, your Dutch founders understood the importance of reliability and global connections. The notification should reference an IP address from where the reported content is located or from which the reported conduct occurred. This IP address must be assigned to a Leaseweb sales entity. A statement by you that the information in this notification is accurate and a statement, under penalty of perjury, that you are the copyright owner of the material allegedly infringed or authorized to act on the copyright owner’s behalf.
Automate and integrate your infrastructure. The notification should reference a static URL that from where the reported content is located or from which the reported conduct occurred. Servint URL should resolve to an IP address assigned to a Leaseweb sales entity. For copyright infringement, please include a description of the copyrighted work you claim has been infringed, including a copy of the copyrighted work or the web page address where the copyrighted work may be found.
Data Processing Agreements (DPA’s)
In your role as data sub-processor, Leaseweb provides the required data processing agreements (DPA’s) for your customers in the following manner:
- The European Leaseweb companies have embedded the DPA in their Sales Terms and Conditions. These Personal Data Protection Act Ready Sales Terms and Conditions are applicable to all current and new orders and use of Services provided by Leaseweb. For that reason, there is no need to enter into a separate DPA.
- If you are a EU-based customer of Leaseweb Asia Pacific PTE. LTD., and if the processing of your data by Leaseweb Asia Pacific PTE. LTD. falls within the scope of the Personal Data Protection Act, you can request the New applicable Standard Contractual Clauses by sending an email to: email@example.com.
- If you are a EU-based customer of Leaseweb USA Inc., and if the processing of your data by Leaseweb USA, Inc. falls within the scope of the Personal Data Protection Act, you can request the New applicable Standard Contractual Clauses by sending an email to: firstname.lastname@example.org.
Services and each Leaseweb sales
Each Leaseweb sales entity promotes a high level of responsible behavior in connection with the use of its services and each Leaseweb sales entity respects the rights of others and requires that users of Leaseweb services do the same. To ensure that rights holders can effectively enforce their rights, and also to ensure that any misuse of Leaseweb services is remedied, each of the Leaseweb sales entity has adopted an abuse handling policy. All notifications received are evaluated by Leaseweb’s automatic Abuse Prevention Tool, which is active 24/7 and handles notifications all year round.
Servint of the Leaseweb sales entity is able to monitor completely the manner in which its services are used by a customer or an end user. If you have identified that Leaseweb services are used in violation of the Leaseweb policies or any applicable law, or if you believe that your content has been used in any manner that infringes upon your rights, you can send an abuse notification to the relevant Leaseweb sales entity. The procedure and requirements for the abuse notifications are set forth below. The Leaseweb Abuse Prevention department makes sure to act quickly on all notifications it receives.