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Cloudways Web Hosting Review: Managed Hosting For Growing Agencies & Ecommerce Businesses

About Cloudways

Cloudways Starting at $10/month. Linode – Starting at $12/month. Vultr – Starting at $11/month. Google Compute Engine – Starting at $34.17/month. Amazon Web Service – Starting at $36.04/month. Every pricing plan gives you online access to 24/7/365 support through Live Chat and your ticketing system. The Advanced and Premium Support add-ons give you quicker response time, and enhanced access to your Support Team.

Some Quick Facts Cloudways Web Hosting

CloudwaysBasic Details
Hosting NameCloudways
Email SupportN/A
Call SupportN/A
Official WebsiteClick Here To Visit


Cloudways Web Hosting Review: Managed Hosting For Growing Agencies & Ecommerce Businesses


SSD Hosting

SSD disks offer maximum speed and reliability than traditional disks while accommodating modern websites’ demands.

Built-in Cache

Cloudways built-in cache mechanism includes Varnish, Memcached, and Redis that enhance the speed of your WordPress websites.

Optimized Stack

Your stack includes Apache and NGINX as web servers, PHP-FPM and MySQL/MariaDB as databases for better performance.

PHP Versions

They support PHP 5.6.x and the latest versions of PHP 8.x so you can test compatibility and switch versions accordingly.


Cloudflare helps to reduce latency, enhance security, and improve response times when serving a website worldwide.

Breeze Plugin

Breeze is your in-house developed cache plugin that comes pre-installed with WordPress websites for better performance.

Advanced Support add-on

If you’ve grown beyond a regular support relationship, Advanced Support is the answer. This add-on speeds up response times and opens up a wider range of Cloudways expertise. You get expert answers, deeper application troubleshooting, customization support, and proactive monitoring, etc.

Premium Support add-on

If your business runs mission-critical sites where every minute matters, then this add on offers an even closer partnership with Cloudways. Get all of Advanced Support with even quicker response times, a dedicated Account Manager, a private Slack channel, and direct phone support.

Standard Support

For most Cloudways customers, Standard Support is more than enough. It’s free and includes 24/7/365 access to Live Chat guidance through any operation on the Cloudways Platform. Every request is routed to a specifically trained Support Team member.

Do you charge any tax on monthly invoice?

Cloudways is based in Malta and they are required to charge Value Added Tax (VAT) to customers from the European Union. As of January 1st, 2020, Cloud has started adding Goods and Services Tax (GST) to invoices for customers located in the Singapore region. For details, click here.

What is free trial?

It is a chance for you to familiarize yourself with Cloud Platform and test its capabilities. No risk, no obligation, no credit card required and you can cancel anytime.

Separate pricing plans and separate cloud providers

Yes, you can launch multiple servers of the same or different cloud hosting plans and providers. It is entirely up to you how many servers of which cloud hosting pricing plans and infrastructure provider(s) you launch. 

Launch separate applications

There is no restriction on the number of applications you can launch on a single server. Cloud ways charges you hourly. This means you are charged only for what you use. As soon as you change your cloud hosting pricing plans, it will be reflected immediately on your invoice.

When will I be charged?

Cloudways use post-billing method and charge in arrears. Invoices are issued in the first week of every month for usage of services in the previous month. You will be notified by email of your invoices.

How can I cancel my Cloudways account?

You can cancel the account by deleting your servers anytime, and you will only be charged until the server(s) were active.

What if I exceed my bandwidth?

On Amazon and Google servers, bandwidth billing is on demand at all times. On Vultr, additional bandwidth is charged at $0.02 to $0.05 per GB (depending upon data center region). On Digital Ocean, $0.02 per GB will be charged for additional bandwidth usage.

Can I use Cloudways Rackspace Email Add-on without using any managed hosting services?

They offer Rackspace Email Add-on at a discounted price as a complimentary service to your primary managed hosting services. They just want to make more convenient for you to host your websites with, offering a very reliable email solution at an extremely attractive price. Unfortunately, they can’t offer Rackspace Email Add-on if you are not using your hosting services.


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