Blacknight may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of your website. For example, they might inform third parties regarding the number of unique users who visit your website, the demographic breakdown of your community users of your website, or the activities that visitors to your website engage in while on your website. The third parties to whom may provide this information may include commercial partners, sponsors, licensees, researchers and other similar parties.
Some Quick Facts Blacknight Web Hosting
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Dependability & Reliability
Friendly, Professional Support
Blacknight don’t outsource your customer service. All your technical support, engineering, accounts and sales services are directly provided by Blacknight staff at your headquarters in Carlow, Ireland. Got a question? Browse your helpdesk, or send an email. Open a live chat, or pick up the phone and call. Reach out on social media if you prefer. Unsure about what you need? They will be happy to explain.
Like most websites, they gather statistical and other analytical information (via cookies) collected on an aggregate basis of all visitors to your website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of your website.
Blacknight are constantly innovating, in partnership with the leading solution providers to bring the best products and services to your customers. Your datacentres in Carlow and Dublin are state-of-the-art. They invest directly in the development of internet standards, governance, and best practice, through your active participation at the highest international level in industry organisations and forums. This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, telephone number and billing information. Such information is only collected from you if you voluntarily submit.
Award-winning Service & Expertise
Over the past 15 years Blacknight built a reputation for service, support, and engagement with your customers. They’ve won many awards, at local, national and international level. They’re pioneers in the use of blogging for business; they integrated social media into your customer service and support functions; and sponsor and participate in business and community events. The common thread is people customers, staff, your international partners, and the physical and virtual communities they share.
When you do business with Blacknight you talk to real people in your Carlow office, and they bring world-class technology to bear on your business requirements. They are committed to providing transparency with respect to your handling of personal data. They have, therefore, broken out your privacy policies into multiple documents.